Building a strong customer relationship

The Customer Solutions team works daily to establish a relationship of trust with our customers. This department includes customer service, customer care and professional services. Customer Service is available to answer all your questions. The Customer Success Manager schedules regular meetings with you to optimize your success with EGERIE. Professional Services at Egerie provides value-added services for our clients, such as carrying out risk analysis in project mode; advice and expertise, and the specification and optimization of software functionalities.

Customers Solutions in figures

62+

maintained frameworks available on MyEGERIE

62+

maintained frameworks available on MyEGERIE

62+

maintained frameworks available on MyEGERIE

200+

certified persons on our e-learning training courses

200+

certified persons on our e-learning training courses

200+

certified persons on our e-learning training courses

30+

webinars and tutorials available

30+

webinars and tutorials available

30+

webinars and tutorials available

Customer Success Manager

As your dedicated point of contact, the Customer Success Manager is committed to ensuring your success with EGERIE. Opting for CSM provides you with a premium service that guarantees the success of your deployment and offers personalized follow-up. This follow-up includes, among other things, presenting new features in advance and assisting in the implementation of new use cases within your organization.

Customer Success Manager

As your dedicated point of contact, the Customer Success Manager is committed to ensuring your success with EGERIE. Opting for CSM provides you with a premium service that guarantees the success of your deployment and offers personalized follow-up. This follow-up includes, among other things, presenting new features in advance and assisting in the implementation of new use cases within your organization.

Customer Success Manager

As your dedicated point of contact, the Customer Success Manager is committed to ensuring your success with EGERIE. Opting for CSM provides you with a premium service that guarantees the success of your deployment and offers personalized follow-up. This follow-up includes, among other things, presenting new features in advance and assisting in the implementation of new use cases within your organization.

All our certifications

EGERIE offers e-learning certifications to deepen your knowledge and expertise of our solutions. These courses include support from our Customer Solutions team in the form of question-and-answer workshops.

All our certifications

EGERIE offers e-learning certifications to deepen your knowledge and expertise of our solutions. These courses include support from our Customer Solutions team in the form of question-and-answer workshops.

All our certifications

EGERIE offers e-learning certifications to deepen your knowledge and expertise of our solutions. These courses include support from our Customer Solutions team in the form of question-and-answer workshops.

Do you have any questions? Our customer service team is here to help

Our customer service is available Monday to Friday, 9am to 6pm, to answer all your questions.

Do you have any questions? Our customer service team is here to help

Our customer service is available Monday to Friday, 9am to 6pm, to answer all your questions.

Do you have any questions? Our customer service team is here to help

Our customer service is available Monday to Friday, 9am to 6pm, to answer all your questions.

Contact Sales team?

The sales team is on hand to answer any questions you may have about the services offered by the Customer Solutions department.

Customer solutions

Customer solutions

Customer solutions